COVID-19 Update

Dear Patients,

I am so excited to announce that Oak Forest Family Dental has resumed scheduling for certain types of appointments! Illinois Department of Public Health and American Dental Association have issued guidance on reopening dental offices for routine care. At this time, however, we have decided to delay resuming preventive care so that we can prioritize more urgent dental needs and maintain safe social distancing practices.

As always, we are fully committed to providing excellent care in the safest environment. Therefore, we are not taking reopening lightly. We have used the past few weeks making mindful plans on how to safely reopen including office updates, infection control, streamlining processes, and scheduling. The safety and health of our patients and my team continue to be my first priority, and I am confident and proud of the way we have handled our practice during this time.

We will continue to make updates as needed, but I wanted to provide an outline of our current response and changes you can expect when visiting our practice:

  • Scheduling - We are currently scheduling only one appointment at a time and leaving increased time between appointments to prevent contact between patients.
  • Virtual Waiting Room - When you arrive for your scheduled appointment, we ask that you please remain in your car. When we have your treatment room prepared for you, we will call you at the mobile number we have on file. At this time, we also ask that you do not bring anyone inside the office with you unless you require assistance.
  • Screening team members - At the beginning of each shift, we will be screening our team members and taking temperatures.
  • Screening patients - Be prepared to answer screening questions on the phone when scheduling or confirming an appointment and also in person on the day of your appointment. We will have a sign on the door to remind everyone to be courteous and reschedule any appointment if you are feeling ill, and we will be taking temperatures of all patients prior to being seated.
  • Remodeling - We have placed sneeze guards at the front desk and divided the treatment rooms in the back.
  • Aerosol Precautions - Each treatment room now has a new high volume suction attachment with fully disposable mouthpieces which will improve evacuation of aerosols generated during procedures such as fillings and cleanings.
  • Air Purifiers - In each treatment room, we have installed air purifiers with 3-stage HEPA filters and UV sanitizing lights.
  • Personal Protective Equipment - You also will notice adjustments to our PPE at this time including respirator-type masks, full face shields, and hair coverings.
  • Infection Control - We will be extending our already excellent protocols to include non-clinical areas and items. This means we will be disinfecting door handles, front desk counters, and using protective disposable covers on frequently handled items such as iPads and clipboards. We have also removed all toys, coffee, and magazines from the waiting area.

I am so grateful to my team, and especially Helen, who are helping me navigate this time to best serve our patients and keep everyone safe and healthy! While I am so excited and ready to get back helping patients and doing the dentistry I love, it will be a slow and carefully planned start. To members of our annual savings plan, we will be automatically extending your membership by 4 months to ensure you can maximize your plan benefits. Thank you so much for your patience, cooperation, and support. Our practice only exists because of our amazing patients, and we can’t wait to see you soon!

Sincerely,
Dr. Carly

Welcome To Our Dental Family

Oak Forest Family Dental is accepting new patients of all ages. Call today to schedule an appointment. Our team offers a full suite of services, including breathtaking, customized smile makeovers.

What Our Patients Say About Us

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Great experience for both myself and 2 year old daughter. Staff was welcoming and friendly. Waiting area was clean and kid friendly. Both Leah and Dr. Carly were excellent.

shannon G
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The staff is super professional. They exude customer service. I highly recommend them to anybody.

George Apont
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We love Oak Forest Family Dental. They make you feel like family. Always a smile when you arrive for your appointment, a friendly and professional staff. And, they are amazing with children. My daughter adores them!!

Carrie Carrano
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A lot of people are apprehensive on going to the dentist like myself. Unfortunately for me I waited to long, but with the professionalism starting at the front desk with Helen and she is extremely knowledgeable in the all in all!

Todd Jankowski
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I have been a patient at OFFD for many years and wouldn’t dream of changing. The staff is friendly and knowledgeable and the office is always very clean. I could probably find 30 dentists that are closer to my house but the extra time it takes to get to Oak Forest is well worth it to me.

Joanna Rowell
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The staff are very friendly, warm and engaging. Starting with the lady at the front desk to the Dental hygienists and Dentist, you're greeted with a smile and they are engaging.

Adaku Okpara
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Yeay, were seen on time. Leah, one of the dental hygienist, is very good at doing her job. She is knowledgeable, efficient and easily puts her patients at ease and ready for the procedure. Helen at the front office always welcomes us with a smile as we check in for appointments.

Sophia Suarez
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The staff and dentist were super friendly and attentive, unlike my last dental office. They have many comfort items to choose from to lessen your discomfort. I’m so glad I found this office.

Charlene Phillips
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Dr. Carly is very professional and knowledgeable. She and her staff exude
care, compassion and kindness. Many patients experience fear and anxiety when anticipating dental procedures , but Dr. Carly easily calms and comforts them.

ELRITA ZIELINSKI
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What a nice surprise today! I was expecting the normal dentist office but it was much more than that. So friendly and truely caring. I live pretty far away but I will drive the half hour again. Thanks guys!

Rich McCutchan

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